Welcome to Vol. 1 No. 12 of the Energise 2-0 Social Media Digest – our regular update of recent, useful articles covering the business impact of social media. As introduced in the last edition, we have divided the links into recent articles published on our own Energise 2-0 blog and ‘Best of the Rest’. Please do let us know if you find the Digest useful OR NOT. Also, if you would prefer it presented in a different format e.g. a much smaller number of links maybe with a detailed abstract of say the top 5 or so ‘must read’ articles. Any suggestions for improvement warmly received.